Shipping policy
Shipping Policy
Order Processing:
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All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Confirmation and Order Tracking:
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You will receive a shipping confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages:
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Laciann Collective is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
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Please save all packaging materials and damaged goods before filing a claim.
Returns and Refunds:
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Please refer to our [Return Policy] for information on returns and refunds.
